Help center · Amphorapp

Frequently Asked Questions — Amphorapp

Definitive answers on the Scanner, Cellar, Dashboard, Terroir, WineWinner, Plans and every Amphorapp feature.

17 topics · 109 answers Updated: 20 July 2026 · Regional age rules

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Getting started

What Amphorapp is, where it runs, and how your account works across devices.

What is Amphorapp?

Amphorapp is a premium wine-cellar intelligence platform: label and barcode scanner, modular private cellar, terroir atlas, global wine and grape catalog, portfolio valuation, and sensory games including WineWinner and WineCards. It is built for collectors who treat their cellar as an asset, not a spreadsheet.

Which platforms does Amphorapp support?

Amphorapp runs as a native app on iPhone and iPad (App Store), on Android (Google Play), and in any modern web browser at amphorapp.com. One account syncs across all three.

Do I need an internet connection?

Yes. Amphorapp queries the global catalog, terroir atlas, label-reading services, and market references in real time. Most screens require an active connection.

How do I create an account?

On first launch, choose Create account and enter your email, password, country of residence, and date of birth. You must meet the legal alcohol age for the country you select — commonly 18, and 19, 20, or 21 in some countries. We do not require phone number, street address, or government ID at signup.

Can I use the same account on my phone and computer?

Yes. Sign in with the same email and password on iOS, Android, or the browser. Your cellar, wishlist, and preferences stay in sync.

Which languages does Amphorapp support?

The platform is available in six languages: English, Portuguese, Spanish, French, Italian, and German. Switch language from the site menu or app settings.

Account and age

Adults-only service. The minimum age follows the legal alcohol age in your country of residence — commonly 18, and 19–21 in some markets.

What is the minimum age to use Amphorapp?

Amphorapp is adults-only. The minimum age is the legal minimum age to purchase or consume alcoholic beverages in your country of residence — commonly 18, and 19, 20, or 21 in some countries (for example 21 in the United States, 20 in Japan, 19 in Canada, South Korea, and New Zealand). Country of residence and date of birth are required at registration and enforced by the app and website. Store age ratings (such as App Store 17+ or Google Play Mature) classify content and are separate from this legal check. Full details: amphorapp.com/termos.php#idade-legal.

Does the minimum age change by country?

Yes. Amphorapp applies the legal alcohol age for the country of residence you select at signup or in Profile. Most markets are 18; selected jurisdictions require 19, 20, or 21. Countries without a higher override default to 18. You must declare your true country of residence — choosing another country to bypass the age rule is not allowed.

Does Amphorapp sell alcohol?

No. Amphorapp does not sell, ship, or deliver alcoholic beverages. It is a management, intelligence, and education platform only.

Why does Amphorapp ask for my date of birth?

Date of birth, together with your country of residence, confirms that you meet the legal alcohol age for that country. It is not used for marketing profiling.

Can someone below the legal alcohol age use my account?

No. Accounts are personal and non-transferable. Only people who meet the legal alcohol age in their country of residence may use Amphorapp. Keep your credentials private.

What personal data is required at signup?

Email, password, country of residence, and date of birth. WhatsApp, street address, and government ID are not required to create an account.

Can I change my email or password later?

Yes. Open Profile and update your account credentials at any time. Use a strong, unique password.

Label scanner

Barcode, label photo, and background enrichment — the fastest way to add bottles to your cellar.

How does the label scanner work?

There are three modes: visual label read (default — camera or gallery photo, AI identifies the wine), barcode scan (point at EAN/UPC), and QR code read. Label reading works even when no barcode exists.

Must I use the live camera, or can I upload a photo?

Both work. Capture the label in the moment or pick an existing image from your gallery.

What happens if the scanner does not fully recognize my label?

When the first read is incomplete, Amphorapp continues analyzing the label in the background and fills in missing data automatically. You do not need to scan again.

Is the camera required to use Amphorapp?

No. The camera is used only for the optional scanner. Cellar, Terroir, catalog, games, and dashboard work without camera permission.

Is there a monthly limit on scans or intelligence queries?

Intelligence queries — used to enrich label reads with terroir, vintage, producer, and market data — vary by plan. Check the current allowance on the Plans page.

What is read-only scanner mode?

Read-only mode returns the full wine sheet without writing to your cellar or wishlist. Use it to inspect a bottle before deciding where to save it.

Can I enter a barcode manually?

Yes. When the camera is slow or out of focus, type the EAN/UPC in the manual barcode field and search.

Does the scanner work on the web browser?

Yes, on HTTPS with camera permission granted. On mobile browsers, HTTPS is mandatory for camera access.

Values and portfolio

Track what you paid versus what the market suggests — per bottle or across an entire vault.

What is acquisition value?

Acquisition value is the price you paid for a bottle — what you enter when adding or editing an item in your cellar. It reflects your cost basis, not a public listing.

What is scanner market value (USD)?

Scanner market value is Amphorapp's reference price in US dollars, derived from catalog and market intelligence when you scan or enrich a label. It is a benchmark, not a guaranteed sale price.

How do I compare my value with the market?

Open a bottle in your cellar and tap Compare with market. Amphorapp shows your acquisition value, the scanner market price in USD, and the difference.

Can I overwrite my cellar value with the scanner market price?

Yes. Tap Update from scanner market on a single bottle to replace your entered value with the current scanner reference. Confirm before applying — this overwrites your manual figure.

Can I update an entire vault from market values at once?

Yes. Use Calculate vault values to see totals, then Update vault from market to overwrite acquisition values for all bottles in that modular cellar with scanner market references. Manual values in that vault will be replaced.

Does the Dashboard use acquisition value or market value?

The Dashboard totals your cellar using the acquisition values stored on each bottle. Scanner market USD is shown for comparison and bulk updates, not as the default portfolio total unless you apply it.

What if scanner market value is unavailable for a bottle?

Some labels lack a market reference. In that case comparison shows unavailable and only your acquisition value counts toward cellar totals.

Can I edit acquisition value after adding a bottle?

Yes. Open the bottle detail in your cellar and update the acquisition value field at any time.

Cellar

Modular vaults, slot allocation, and wishlist — your physical collection, digitized.

What is a modular cellar?

A modular cellar is a grid you configure with rows and columns, a name, and optional layout. Each bottle occupies a specific slot, mirroring your physical shelves if you choose.

How many bottles can I register?

Active bottle limits depend on your plan. See the Plans page for current caps per tier.

Can I have more than one cellar?

Yes. The number of modular cellars you can create varies by plan — for example, separating aging wines from ready-to-drink stock in different vaults.

Does Amphorapp store my bottles physically?

No. Amphorapp manages and analyzes your collection digitally. Physical storage remains entirely your responsibility.

Is there a wishlist?

Yes. When you scan a bottle you do not own, add it to your wishlist instead of allocating a cellar slot. The wishlist has its own limit, separate from active cellar capacity.

Can I add a bottle from the catalog without scanning?

Yes. From any wine sheet in the global catalog, register the item directly into your cellar or wishlist.

How do I free a slot or move a bottle?

Open the bottle in your cellar grid, change its slot, mark it consumed, or remove it according to the item actions available on that screen.

Dashboard

Portfolio totals, type breakdown, and drinking-window intelligence at a glance.

What does the Dashboard show?

Total estimated collection value, bottle count, split by type (red, white, sparkling, spirits, and more), and an evolution matrix showing which bottles are young, ready to drink, or in decline.

What do Ready to drink and In decline mean?

These are automatic classifications comparing the current year to each wine's ideal drinking window in the catalog. Spirits such as whisky, gin, and cachaça have no decline window and always appear as Stable.

Is the Dashboard updated automatically?

Yes. Indicators recalculate in real time from your current cellar data. No manual refresh is required.

Can I see value broken down by cellar?

Yes. The Dashboard shows a per-vault summary in addition to the consolidated view of your entire collection.

Does the drinking-window matrix include wishlist items?

No. The Dashboard reflects bottles actively registered in your cellar, not wishlist entries.

Which currency does the Dashboard use for totals?

Totals follow the acquisition values you entered on each bottle. Scanner market references are in USD and appear in comparison tools, not as the default dashboard currency unless you apply them.

Wines catalog

The global encyclopedia — searchable, filterable, independent of what you own.

What is the difference between Wines and my Cellar?

Wines is Amphorapp's global catalog — a searchable encyclopedia of labels worldwide. Your Cellar contains only the bottles you registered.

How do I filter the catalog?

Search and filter by wine type, grape, country, region, vintage, price band, serving temperature, recommended decanting time, and sensory traits such as acidity, body, and tannins.

Can I add a catalog wine directly to my cellar?

Yes. From any wine sheet, register it into your collection without scanning the physical label.

Does the catalog include spirits and non-wine beverages?

Yes. The catalog covers wine and selected spirits and beverages where data exists. The scanner classifies each item as wine, non-wine, or undetermined.

Are catalog prices the same as scanner market USD?

Catalog entries may show reference pricing and qualitative bands. Scanner market USD on your cellar items comes from the enrichment pipeline at scan or update time and may differ from static catalog fields.

Can I browse the catalog without an account?

Some public content is open, but full catalog browsing and cellar actions require a signed-in account.

Grape varieties

Sensory profiles, color, and regional expression for every major grape.

What is in the Grape varieties section?

A catalog of grape varieties with sensory profile (body, acidity, tannins), predominant color (red or white), and the regions of the world where each variety is grown.

Does a grape's profile change by region?

Yes. The same grape expresses differently by terroir. Amphorapp cross-references regional variations when building each variety's consolidated profile.

Can I compare multiple grapes side by side?

Yes. Select up to six varieties from the list to compare attributes in the built-in comparison view.

Are grape profiles linked to my Palate DNA?

Your Palate DNA preferences can reference favorite grapes. WineWinner results also refine which varieties you gravitate toward over time.

Does the grape catalog cost extra?

No. Grape variety browsing is included for every account regardless of plan.

Terroir

Three-level atlas — world, country, region — with soil, climate, and style data.

What is the Terroir Atlas?

A three-level navigation — world, country, and region — with soil, climate, predominant grapes, wine styles, regional sensory profile, and historical and cultural context.

Do all regions have the same depth of detail?

Structured data (climate, soil, grapes) is available for every registered region. Deeper editorial narrative content is expanded region by region.

Does Terroir cost extra?

No. Terroir Atlas navigation is free for every account, independent of plan.

How does Terroir connect to the scanner?

When a label is enriched, regional terroir data feeds the wine sheet — canonical segmentation, qualitative band, and origin context drawn from the atlas.

Can I compare regions?

Yes. Terroir includes comparison tools for regional metrics such as vineyard area and production where data is mapped.

Is Terroir available in all six languages?

Yes. Terroir content follows the app language you select.

WineWinner

Blind-tasting game — anonymous bottles, partial scoring, hidden ranks until the host closes the round.

How does WineWinner work?

WineWinner is a blind-tasting game: each participant registers a wine (scanned or from catalog), bottles are anonymized as Wine 1, Wine 2, and so on, and everyone guesses country, region, grapes, vintage, and other traits. Scoring is partial — near-misses still earn points.

Do I need an account to play?

Not always. Invitees can join as guests with a simplified on-the-spot account and a limited number of free rounds.

When do I see my score?

Scores stay hidden until the host ends the session. No one knows the standings until the final reveal.

What is Palate DNA?

Palate DNA is your taste profile — preferred regions, grapes, and investment band — built manually in Profile and automatically from your WineWinner hits.

How many players fit in one session?

From 2 to 24 participants per room.

Who can host a WineWinner session?

Any signed-in user with access to the feature can create a room and share an invite link or code.

Can WineWinner results feed a League ranking?

Yes. League owners can register confirmed WineWinner session results into their league standings.

WineCards

Trump-style card battles powered by real catalog statistics.

How does WineCards work?

WineCards is a trump-style card duel: each card carries real stats (acidity, body, tannins, aging potential, alcohol, vintage) from the catalog. You pick an attribute, everyone reveals their top card, and the highest value wins the round.

Which card decks exist?

Three: Wine cards (global catalog), Terroir cards (regions), and Grape cards (varieties). The session host chooses which decks are in play.

Can I play alone to practice?

WineCards is designed for multiplayer sessions via invite link or code. Gather friends, sommeliers, or tasting-club members to play.

Do WineCards stats come from live catalog data?

Yes. Card attributes are drawn from Amphorapp catalog and terroir intelligence, not arbitrary game numbers.

Can WineCards results count toward a League?

Yes. Confirmed WineCards session results can be registered into league rankings by the league owner.

Leagues and guilds

Permanent competitive groups that accumulate WineWinner and WineCards results over time.

What is a League?

A League is a permanent competitive group that accumulates WineWinner and WineCards results over time with its own ranking — ideal for tasting clubs, guilds, or friend groups.

Who can register a session result in a League?

Only the league creator or a platform administrator can confirm and register results. Regular participants cannot post scores on their own.

How many Leagues can I create or join?

League creation, simultaneous membership, and per-league participant caps vary by plan. Check the Plans page for your tier.

Can a League be private?

Yes. When creating a league, choose private (invite only) or public.

Do leagues require a paid plan?

League limits scale with plan tier. All paid tiers include league participation; caps differ by Basic, Standard, Premium, and Master.

Can I leave a League?

Yes. Leave from the league screen. Historical results already registered remain in the league record.

Wine History and Practical Guide

Public editorial content — eight millennia of wine and hands-on service guidance.

What is Codex Vinorum?

Codex Vinorum is Amphorapp's editorial layer — Wine History (eight thousand years, from clay jars to cellar intelligence) and the Practical Guide (glassware, temperature, decanting, how to read a label), available in all six app languages.

Do I need an account to read Codex Vinorum articles?

No. Wine History and Practical Guide pages are public on amphorapp.com with no login required.

Are Codex Vinorum articles indexed by search engines?

Yes. Public Codex pages are designed for open access and discovery on the web.

Does Codex Vinorum replace the Terroir Atlas?

No. Codex Vinorum is narrative and educational. Terroir Atlas is structured regional data tied to the catalog and scanner.

Will Codex Vinorum grow over time?

Yes. Editorial content is expanded continuously alongside new regions and guide topics.

Plans and billing

Subscription signup and renewal are exclusive to the official stores (Apple App Store / Google Play) — never on the website. On iOS they use Apple In-App Purchase. The current Android build has no Google Play Billing subscriptions.

Is there a free plan?

Amphorapp does not offer a permanent free plan. A trial period with a 20-bottle cellar cap lets you evaluate the platform before choosing a paid tier.

Which plans are available?

Basic, Standard, Premium, and Master — each with different limits on bottles, modular cellars, intelligence queries, and league participation. See current pricing on the Plans page.

How does payment work on iPhone and iPad?

Paid subscriptions on iOS are processed exclusively through Apple In-App Purchase inside the app, with monthly or annual options managed in your Apple ID settings.

How does payment work on Android?

On the current Android (Google Play) build, there are no in-app subscription purchases via Google Play Billing. Amphorapp does not process card or PIX payments. Paid iOS subscriptions remain exclusively through Apple In-App Purchase.

Why can I not pay on the website or by card or PIX?

Web checkout has been discontinued. Subscription signup and renewal happen only through official store billing — on iOS exclusively via Apple App Store (In-App Purchase). The current Android build does not offer in-app subscription purchases via Google Play Billing. Amphorapp never contracts or renews on the website.

Can I cancel anytime?

Yes. Cancel in your Apple ID subscription settings at any time. Access continues until the current billing period ends. The current Android build has no Google Play Billing subscriptions.

If I subscribe on iPhone, does it work on Android and the web?

Yes. Your plan is tied to your Amphorapp account, not the device. Sign in on any platform to access your entitlements.

Where do I restore or manage my subscription?

On iOS, use Restore purchases in the app or manage the subscription under Apple ID → Subscriptions. The current Android build has no Google Play Billing subscriptions to restore.

Profile, account and privacy

Credentials, Palate DNA, deletion, and how your data is handled.

What is the difference between Profile and Palate DNA?

Profile holds account settings — password, legal data, and account deletion. Palate DNA is your tasting preference profile — regions, grapes, budget — a separate screen inside the app.

How do I delete my account?

Go to Profile → Delete account, confirm your email and current password. Deletion permanently removes your account, cellar, and associated data. This cannot be undone.

Can I request deletion by email?

Yes. Contact [email protected] if you cannot access the app. Deletion remains subject to legal retention obligations where applicable.

Are my label photos stored?

Yes. Images submitted through the scanner are linked to your account for future reference and to improve read accuracy, as described in our Privacy Policy.

Does Amphorapp sell or share my data for advertising?

No. We do not sell or share personal data with third parties for advertising. Full details are in the Privacy Policy.

Where is the Privacy Policy?

The Privacy Policy is published at amphorapp.com/privacidade.php and linked from Profile and the site footer, available in all supported languages.

Is my cellar visible to other users?

Your cellar is private by default. Only data you explicitly share — such as in a WineWinner session or league — is visible to other participants in that context.

Troubleshooting

Camera, HTTPS, login, sync, and subscription issues — direct fixes.

The camera does not start in the browser. What should I check?

Ensure the site loads over HTTPS, grant camera permission when prompted, and reload the page. Mobile browsers block camera access on non-HTTPS sites.

I denied camera permission. How do I enable it again?

Open your device or browser settings, find Amphorapp or amphorapp.com under permissions, and allow camera access. Then reload the scanner.

I cannot sign in. What should I try?

Verify email and password, check your internet connection, and reset your password from the login screen if needed. Contact [email protected] if the account was deleted.

My cellar does not sync between devices.

Confirm you are signed into the same account on both devices and that each has an active connection. Pull to refresh or sign out and back in if data looks stale.

The scanner timed out while saving.

Check your connection and retry. If the label read completed, use the saved read data to add the bottle again without rescanning.

I subscribed but my plan limits did not update.

Tap Restore purchases on iOS. The current Android build has no Google Play Billing subscriptions. Sign out and back in if entitlements still look wrong.

Background enrichment never finished on my label.

Leave the app connected for several minutes and reopen the bottle sheet. Rare labels may remain partial if no catalog match exists.

Who do I contact for support?

Email [email protected] with your account email, device, and a short description of the issue. Include screenshots when helpful.

Coming soon

Features in development that are not yet live in production.

Is the Partner Portal available yet?

Not yet. The Partner Portal for wineries and producers is in development and appears as coming soon in the main menu.

What will the Partner Portal offer?

Wineries and producers will manage verified profiles, link bottles to the catalog, and access partner analytics. Details will be published at launch.

What are Wine Clubs?

Wine Clubs are a planned feature for a future release. This FAQ will be updated when the feature ships.

How will I know when coming-soon features launch?

We update this FAQ, the Plans page, and in-app announcements when a feature moves from coming soon to live.

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